Common questions
Does our church need mission trip software at all?
Not always. One small trip a year with a leader who is comfortable in a spreadsheet can run well without it. Software starts to earn its place when you have several travelers raising support, forms that need signatures, minors on the team, or more than one trip at a time.
What fees should we expect on donations?
Every online gift carries a card or bank processing fee. Some platforms also add their own percentage on top. Ask for both numbers. GO adds no platform fee on any plan, so the only cost on a gift is standard processing: 2.9% + $0.30 for cards, or 0.8% capped at $5 for bank transfers.
Can minors sign waivers in GO?
A parent or guardian co-signs for a minor. Every signer gets a copy of the signed document by email, and this is on every GO plan.
What does GO cost?
The Free plan covers up to 5 active trips with gifts recorded offline (cash, check or a spreadsheet import). Taking gifts online by card or bank transfer needs Starter at $9 a month. Ministry at $39 a month adds unlimited trips and trip templates. E-signatures, announcements, meetings and reminders are on every plan.
Is there a GO app to download?
No. GO runs in the phone's web browser, and travelers can add it to their home screen so it opens like an app. There is nothing to install from an app store.